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Client view #9: Alex


At ETFmatic we have the pleasure of serving clients in 32 European countries. We see this as an incredible advantage being able to interact with such a large and diverse group of people from all walks of life. As our aim is to democratise finance for all Europeans we ask our clients if they would be willing answer questions on their experience and initial decision to use ETFmatic. The post below is part of an ongoing series where we share the experiences some of the amazing clients we serve today.
Name:Alex
Age:41
Country:Spain

How long have you been investing for?

3 years.

Describe your investment goals. Are they long-term, short-term, are you on track? Have you changed your investment strategy over the years? If so, how?

​Always long term. I was/am heavily influenced by The Intelligent Investor, always investing in value and long term.

Why did you decide to use ETFmatic?

For a long time I wanted to invest in and use Vanguard, but it wasn’t available in Europe, so when ETFmatic appeared I seized the opportunity.

Can you provide a brief overview of your experience so far - How much are you investing, how long for, and how satisfied are you with returns to date?

I have been with ETFmatic for approximately a year and I the returns so far have been negative, but I am in it for the long-term so I am not too worried about it.

How comfortable are you with using a robo-advice platform, how does it compare with your investing experience prior?

​I have read quite a bit on robo-advising platforms and I am quite alright with it. With AI making huge progress I am more inclined to think that AI will be better equipped than humans to make better decisions in matters that require calculations and handling of huge data.


We'd like to thank Alex for his time and investing with us. If you would like to be part of our client feedback series and provide your opinion. Good, bad or indifferent, please do let us know.